How to Contact Us




Contact Us

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


For product information or assistance:

For service inquiries or assistance:

For customer support or assistance:

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Customers may also call our support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:
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Live Customer Care Center 1-626-962-8712

Monday to Friday  9:00am to 5:00pm (PST)

Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


Walk In Hours:  

Monday to Friday 9am to 6pm

Saturday  10am to 5pm




Snail Mail:

Send your inquiries to:

  • Entreprise Arms
  • Attention: Customer Care Center
  • 15509 Arrow Hwy
  • Irwindale CA 91706-2002